TOUR STARTING PLACES AND STARTING TIME ERNAKULAM: 07.30 AM TRISSUR: 10.00 PM
Booking Pilgrims/ Tourists can book for their tours six months prior to the tour starting date with an advance amount of Rs 2000 per pax. The balance amount should be remitted before 20 days from the tour starting date. On booking it implies that you have been informed, read and understood the terms & conditions and the tour itinerary/program. Booking implies acceptance of the same.
Cancellation & Refund
50% of advance amount refund will beavailable for the cancellations before 30 days from the tour starting date and thereafter no refund will be available against cancellations.
If the journey is blocked /diverted/ cancelled for any reasons beyond our control such as Road Bandh, Strike, Train or flight delay/cancellation/strike, Natural Calamities, (Earth Quake, Flood, Landslides, Cloud bursts, Cyclone, Tsunami etc) Company will not allow any refund.
Places of visits, subject to opening for public visit only. If in case any monuments, place of visit is closed for public entry due to any reason, the company is not liable for the same.
Children’s policy
Children’s between 5-11 years will get 25% reduction in tour charge (Separateaccommodation not available)
HELPLINE DESK and FEEDBACK
We offer our 24 hours helpline number to ensure prompt support for our customers. In case of any emergencies/support requirement, you may call us to +91 7907733011 or leave us a message unto this number. Our team will contact you immediately. For feedback/escalations/grievance you can contact 0484 4865676 write your feedback to sales@keralamtours.com.